Shipping & Return Policy
Shipping & Return Policy
Shipping
- Orders are typically shipped within 1-3 business days, excluding Sundays and national holidays. Delivery within India takes 5-7 business days.
- For pre-order or made-to-order items, expect extended timelines, which will be communicated at purchase.
- Shipping is free for every order (Prepaid and COD).
- Once dispatched, you will receive a tracking ID—tracking may update online within 24-48 hours.
Returns & Exchanges
- You have 7 days from delivery to request a return/exchange. Items must be unused, in original packaging, with all tags and proof of purchase.
- Returns are accepted only for domestic orders.
- For defective, wrong, or missing products, email care@cobbble.in within 24 hours of receipt with photos or unboxing video; we will arrange pickup and replace or refund.
- Personalized or sale items are final sale and not eligible for return/exchange.
- Return shipping costs are borne by the customer unless the product is defective or incorrectly shipped.
- Refunds are processed within 7-15 business days after receipt of the returned item.
Cancellations
- Orders may be cancelled only if not dispatched yet. Email us ASAP at care@cobbble.in to request cancellation.
- Duties, taxes, and fees paid are non-refundable in case of cancelled or returned orders.
Contact
For shipping and delivery support, email care@cobbble.in.