Returns & Refunds

Return & Refund Policy

Easy Returns

We offer a 7-day easy return policy from the date the product is delivered to you. If you are not satisfied with your purchase, you may request a return within 7 days of receiving the item.

To initiate a return, please email us at care@cobbble.in with the following details:

  • Reason for the return request
  • Clear images of the product
  • Images of the outer package
  • Copy or photo of the original invoice

Our team will review your request and guide you through the next steps.

Return Conditions

To be eligible for a return:

  • The product must be unused and in its original condition
  • All tags, packaging, and accessories must be intact
  • The product should be returned along with the original invoice

Returns may be declined if the product shows signs of use, damage, or tampering.

Refund Process

Once the returned item is received and inspected by our team, the refund will be processed within 7 business days.

To process the refund, please include the following details in your return request email:

  • Bank Account Holder Name
  • Bank Account Number
  • IFSC Code

The full amount paid for the product, including applicable taxes, will be refunded to the provided bank account after the returned item is successfully received and verified.

Exchange Policy

We understand that finding the perfect fit is important. If you need a different size or item, we're happy to assist with an exchange, subject to the following conditions:

Eligibility

  • Exchange requests must be raised within the specified exchange window from the date of delivery.
  • The product must be unused, unworn, and returned in its original packaging with all tags, accessories, and invoices intact.
  • Products that show signs of use, damage, alteration, or missing components may not be eligible for exchange.

Exchange Process

  1. Submit an exchange request through our customer support team.
  2. Once the request is approved, the original product must be returned to us through our designated return process.
  3. Upon receiving the product, it will undergo a quality inspection.
  4. After successful inspection, the requested replacement size will be processed and dispatched.

Price Difference

  • If the requested replacement product is priced higher than the original purchase, the customer will be required to pay the price difference before the replacement item is dispatched.
  • If the requested replacement product is priced lower than the original purchase, the difference will not be refunded unless otherwise stated.

Shipping Charges

  • Applicable exchange shipping charges may be levied and must be paid before dispatch of the replacement product.
  • Any express shipping charges, if requested, will be payable separately.

Availability

All exchanges are subject to stock availability. In the event the requested size is unavailable, we will offer an alternative product, store credit, or another suitable resolution at our discretion.

Final Decision

The acceptance of any exchange request is subject to our quality inspection and final approval.

Final Sale & Clearance Products

As part of our Anniversary Sale, some products are offered at exceptional discounts because they are end-of-line, slow-moving inventory, or may have minor cosmetic imperfections that do not affect their functionality or durability.

To keep these prices as low as possible:

  • Products marked "Final Sale" or "Clearance" are not eligible for return, exchange, refund, or cancellation after the order is placed.
  • Product descriptions will clearly indicate if an item is a Final Sale product.
  • By purchasing a Final Sale product, you acknowledge and accept these terms.

Exceptions

We will gladly assist if:

  • You receive the wrong product.
  • The product is damaged during transit.
  • The product has a major manufacturing defect that is substantially different from the condition described on the product page.

In such cases, please contact us within 48 hours of delivery by emailing care@cobbble.in with:

  • Your order number
  • Clear photographs of the product and packaging
  • A brief description of the issue

After verification, we will arrange an appropriate resolution.

Contact

For any return, refund, and exchange related queries, please contact us at:
Email: care@cobbble.in